![]() You can create group chats (channels) for teams, projects or internal activities and you can send private messages as well as use new features like clips and Slack Connect. On the surface, Slack might look like a carbon copy of the plethora of other business messaging apps like Skype, Microsoft Teams, Google Chat and kin. Today I’m going to share how it has revolutionised the way we sell, support and market our services, enabling us to get more done and raise our data quality. This year we have self-implemented Slack, deeply integrated with Salesforce and Google Workspace, and have used the experience to start advising and delivering Slack to our clients. This desire for communication reveals a lot about the future of work and why Salesforce ® was willing to splash out $27.7 billion to acquire Slack. One that impressed him was using a shared Google Sheet to write messages back and forth. One of my friends who is a teacher told me that his students will find ways to turn any application into a chat app.
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